NBCSS Organization Membership Agreement

1. Parties and scope

1.1 This agreement is between NBCSS and the organization named in its approved organization application ("the Firm").

1.2 It covers the organization membership, sponsored memberships for the Firm's people, the firm dashboard, and the Firm's orders. Training seat purchases are also governed by the Enterprise Order Terms. It replaces the listing-only organization membership described in the Terms of Membership for organizations that use these features.

1.3 The Terms of Membership and Platform Use apply to the Firm's use of the platform where this agreement does not say otherwise, including §12 (disclaimers and limits of liability) and §14 (governing law and disputes).

2. What the organization membership is — and is not

2.1 The Firm receives a verified organization listing in the public directory, the ability to sponsor NBCSS memberships for people who work for or with it, a firm dashboard, and access to Enterprise ordering.

2.2 NBCSS does not certify, accredit or endorse the Firm or its work. The Firm holds no NBCSS credential. The Firm must not describe itself as certified, accredited or approved by NBCSS, and may state only that it is an NBCSS Organization Member while its membership is current.

2.3 NBCSS makes no promise of employment, earnings, business results, or any regulatory status to the Firm or its people.

3. Dues and term

3.1 Annual dues are $2,495, charged only after NBCSS approves the organization application. The membership year runs from settlement of the dues payment (a renewal paid early starts when the current year ends). Invoices are due 30 days after issue.

3.2 Sponsored memberships are included in the dues; there is no per-person dues charge.

3.3 If renewal dues are not paid, the Firm enters a lapse period; during it, new invitations are refused and sponsored members keep their membership for the sponsorship transition period (§5.3). Credentials and learning records are never affected by the Firm's lapse.

4. Firm roles

4.1 The Firm designates an Owner. The Owner may appoint Billing Admins, Training Managers and read-only managers.

4.2 Only Firm roles approve orders and bank debits. NBCSS staff never approve a Firm order or start a bank debit for the Firm. Orders above $10,000 (or another amount set for the Firm's account) need a second Firm approver.

4.3 The Firm is responsible for keeping its role holders current and removing people who leave.

5. Sponsored memberships

5.1 The Firm may invite a person at a work address. The person accepts with their own account and confirms that they work for or with the Firm.

5.2 Admission is NBCSS's decision alone, on its published criteria. Sponsorship does not guarantee admission. The Firm sees the stage and outcome of the application, never its content.

5.3 When a person leaves the Firm, the Firm must record the departure. The sponsored membership ends after a transition period of 60 days, during which the person may continue on their own. Nobody is charged automatically.

5.4 A person's completions, certificates and any credential belong to the person and are unaffected by leaving the Firm.

6. What the Firm sees

6.1 The Firm sees: whether each sponsored membership is active; the application stage (outcome only); seat status; and, only with the person's separate consent, course-level progress and last activity.

6.2 The Firm never sees quiz or exam scores, attempts, practical work, assessment or exam status, accommodations, or anything a person buys for themselves.

6.3 A person appears on the Firm's public roster only with their consent and may withdraw it at any time.

6.4 The Firm keeps information it sees confidential and uses it only to manage its sponsorship and training. Personal data is handled as described in the NBCSS Privacy Notice.

6.5 When a person's affiliation with the Firm ends, they leave the Firm's roster and progress view at once; the Firm's seat records name them for one year after the affiliation ends, and no longer.

7. Conduct and termination

7.1 NBCSS may suspend Enterprise features for non-payment, misuse, or misrepresentation of NBCSS status, after notice where practicable.

7.2 On termination, sponsored memberships follow §5.3 and funded seats follow the Enterprise Order Terms.

8. Changes

8.1 NBCSS may change this agreement with 30 days' notice to the Owner; changes do not affect an order already settled.