NBCSS Enterprise Order Terms

1. Orders

1.1 An order is created on the firm dashboard or from an NBCSS quote, and is approved by the Firm's Owner or Billing Admin (a second Firm approver above $10,000, or another amount set for the Firm's account). Nothing is charged before Firm approval.

1.2 Prices are those of the approved price book in force when the order is created, or of an accepted quote. A later price change never reprices an existing order. A seat is priced at the Practitioner Program tuition ($3,495) unless a published volume tier (applied by the number of seats in one order) or an accepted NBCSS quote applies. The price is shown before the Firm approves the order.

2. Payment

2.1 Payment is by bank debit (ACH) under the mandate the Firm saved, by card, or by bank transfer against the invoice. Invoices are due 30 days after issue.

2.2 An order is paid only when the money has settled. Bank debits take up to four business days. Starting a payment is not payment.

2.3 If a settled bank debit is returned, the order's seats that have not started return to "payment pending" and the Firm has 10 business days to make the payment good, by a bank transfer that NBCSS finance records against the order. People already in training keep their access during those 10 business days; if the Firm has not paid by then, their seat access is suspended and each of them is told why. NBCSS finance is alerted and contacts the Firm.

3. Seats

3.1 A seat is one person's Practitioner Program tuition. It starts that person's training only after NBCSS has admitted them as a member AND the seat's payment has settled.

3.2 A seat not assigned to anyone expires 24 months after its payment settles.

3.3 Refunds: an unassigned seat is refundable in full within 90 days of settlement. A seat already assigned to a person follows the NBCSS Refund Policy: half the seat price until the person opens any course, nothing after. Refunds are made by NBCSS finance on request.

3.4 A seat held for an invited person may be released and given to someone else until it is activated. Once activated for a person, it is not reassigned.

3.5 A new firm-sponsored candidate takes the full 14-course Program; seats are not sold for single courses.

3.6 A seat buys education, not a credential. Completing the Program earns a certificate of completion. The CCSS is decided only through the independent assessment by qualified reviewers; payment never awards it.

4. Other terms

4.1 The Organization Membership Agreement and the Terms of Membership and Platform Use apply to orders where these terms do not say otherwise, including the Terms of Membership §12 (disclaimers and limits of liability) and §14 (governing law and disputes).